Our collaborative partners
Our platform draws expertise from data and behavioural scientists, technology innovators, and learning from long-term engagements with specialist debt charities and professional industry bodies.
We partner with organisations where our combined expertise can help us achieve better outcomes across all our key performance indicators. Our partners include:
The Behavioural Insights Team
Helping us improve the quality and effectiveness of our communications.
University College London
Helping us to develop our industry-leading Propensity Models that accurately gauge debt collectability.
IE HUB
Our award-winning partnership provides customers with a simple, easy-to-use tool to assess their income, expenditure, and get support on accessing available financial support and benefits so that they can set up a sustainable repayment plan.
Since partnering with IE Hub to create our online budgeting support tool, we have seen a
increase in the total number of individual annual payments received from sustainable arrangements.
comparative increase in the total customer monthly debt repaid under sustainable arrangements.
Professional Organisations
We are passionate advocates for good conduct and increased regulation in the industry. We are active members of all of our industry's professional bodies, with many of our leadership team occupying leadership roles within these organisations. More about our team can be found here.
Debt Advice and Support Charities
Working closely with charities that support vulnerable and disadvantaged citizens helps us to understand and engage more effectively with our customers.
Some of our key partners in the charity and advice sector include:
